[Market Trends] Data, AI, and the Future of E-commerce & Travel | Piyush Kumar | TEDxGNI
π The Role of Data in AI
The speaker begins by sharing his passions for travel and technology, setting the stage for a discussion on how AI is revolutionizing the travel experience.
The core of the presentation revolves around the concept of having a 'Tech friend' or an AI assistant that intimately understands a user's travel preferences. This AI could suggest destinations, shopping areas, eateries, and more, tailored to the individual's tastes.
The speaker notes how advancements in generative AI have made what once seemed like a fantasy a reality. AI now can learn and think in a human-like manner, adapting to users' preferences based on their actions and choices.
Drawing parallels to the transformative impact of electricity, the speaker cites Dr. Andrew Ng, equating AI's potential to similarly revolutionize various industries, including travel.
Examples of AI in everyday life are provided, such as chatbots in customer service and the use of facial recognition in Indian airports through the Digi Yatra program. The speaker highlights how AI creates personalized experiences based on user preferences and moods.
Data is described as the ingredients, with AI being the chef. Actions performed by users, like searches or social media interactions, feed into AI algorithms to create tailored experiences. This analogy illustrates the symbiotic relationship between data and AI in crafting personalized journeys.
India is not just following global trends in AI but is leading in its adoption, especially in making digital services accessible in various languages through initiatives like Project Bhashini.
Businesses across sectors, including e-commerce and travel, are witnessing tangible benefits from AI, such as improved customer experience and sales. However, the speaker emphasizes the importance of ethical AI practices and data protection.
The speaker advises aspiring AI professionals to become masters in one area while acquiring multidisciplinary skills. He encourages listeners to contribute to the AI ecosystem, not just as consumers but as creators, adding value in their respective fields.